/* AZBI CRM — белый, зелёный #11703b, янтарь #fcb95c, синий #1534e8, коричневый #603314.
   Кремовый не используем (решение владельца). Шрифты — те же, что на сайте azbi.uz. */

@font-face { font-family: "HNCyr"; src: url("/fonts/HelveticaNeueCyr-Roman.woff2") format("woff2"); font-weight: 400; font-display: swap; }
@font-face { font-family: "HNCyr"; src: url("/fonts/HelveticaNeueCyr-Medium.woff2") format("woff2"); font-weight: 500; font-display: swap; }
@font-face { font-family: "HNCyr"; src: url("/fonts/HelveticaNeueCyr-Bold.woff2") format("woff2"); font-weight: 700; font-display: swap; }
@font-face { font-family: "Galdern"; src: url("/fonts/Galdern-ExtraBold.woff2") format("woff2"); font-weight: 800; font-display: swap; }

:root {
  --green: #11703b; --green-600: #0e6334; --green-50: #eef5f1; --green-100: #dcebe2;
  --amber: #fcb95c; --amber-50: #fff3df; --amber-ink: #7a4a07;
  --blue: #1534e8; --blue-50: #eceffd;
  --brown: #603314; --brown-50: #f6eee8;
  --ink: #010811; --ink-2: #33403a; --muted: #66736c; --faint: #86938c;
  --danger: #b42318; --danger-50: #fdecea;
  --bg: #ffffff; --bg-2: #f4f7f5; --line: #e3ebe6; --line-2: #cfdcd4;
  --shadow-sm: 0 1px 2px rgba(1, 8, 17, .06);
  --shadow: 0 1px 2px rgba(1, 8, 17, .05), 0 10px 28px -14px rgba(1, 8, 17, .22);
  --r-sm: 8px; --r: 12px; --r-lg: 18px;
  --font: "HNCyr", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --brand: "Galdern", var(--font);
  --t-xs: 11px; --t-sm: 12.5px; --t: 14px; --t-md: 15px; --t-lg: 18px; --t-xl: 22px; --t-2xl: 30px;
  --rail: 78px;
}

* { box-sizing: border-box; }
html, body { height: 100%; }
body { margin: 0; background: var(--bg); color: var(--ink); font: 400 var(--t)/1.45 var(--font);
  -webkit-font-smoothing: antialiased; text-rendering: optimizeLegibility; }
button, input, select, textarea { font: inherit; color: inherit; }
button { cursor: pointer; border: 0; background: none; padding: 0; }
a { color: inherit; text-decoration: none; }
[hidden] { display: none !important; }
::selection { background: var(--green); color: #fff; }
:focus-visible { outline: 2px solid var(--green); outline-offset: 2px; }
.num { font-variant-numeric: tabular-nums; }
.muted { color: var(--muted); }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }

/* ---------- кнопки, поля, чипы ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; height: 34px; padding: 0 14px;
  border-radius: 10px; font-weight: 500; font-size: var(--t-sm); border: 1px solid var(--line-2); background: #fff;
  transition: background .15s, border-color .15s, box-shadow .15s; white-space: nowrap; }
.btn:hover { background: var(--bg-2); }
.btn-primary { background: var(--green); border-color: var(--green); color: #fff; }
.btn-primary:hover { background: var(--green-600); }
.btn-ghost { border-color: transparent; background: transparent; }
.btn-ghost:hover { background: var(--green-50); }
.btn-danger { color: var(--danger); border-color: rgba(180, 35, 24, .3); }
.btn-danger:hover { background: var(--danger-50); }
.btn-block { width: 100%; height: 42px; font-size: var(--t); }
.btn:disabled { opacity: .5; cursor: default; }
.btn svg { width: 16px; height: 16px; }

.input, .select, .textarea { width: 100%; border: 1px solid var(--line-2); border-radius: 10px; background: #fff;
  padding: 8px 11px; font-size: var(--t); transition: border-color .15s, box-shadow .15s; }
.input:focus, .select:focus, .textarea:focus { outline: none; border-color: var(--green);
  box-shadow: 0 0 0 3px rgba(17, 112, 59, .12); }
.textarea { resize: vertical; min-height: 64px; }
.select-auto { width: auto; }
.field { display: grid; gap: 5px; }
.field > span { font-size: var(--t-xs); font-weight: 500; text-transform: uppercase; letter-spacing: .06em; color: var(--muted); }

.chip { display: inline-flex; align-items: center; gap: 5px; height: 28px; padding: 0 11px; border-radius: 999px; white-space: nowrap; flex: 0 0 auto;
  border: 1px solid var(--line-2); font-size: var(--t-sm); font-weight: 500; color: var(--ink-2); background: #fff; }
.chip:hover { border-color: var(--green); color: var(--green); }
.chip.on { background: var(--green); border-color: var(--green); color: #fff; }

/* Ряды кнопок переносятся на новую строку, а не уезжают за край. */
.seg { display: flex; flex-wrap: wrap; gap: 2px; padding: 3px; background: var(--bg-2); border-radius: 11px; }
.seg button { flex: 0 0 auto; height: 30px; padding: 0 11px; border-radius: 8px; font-size: var(--t-sm); font-weight: 500; color: var(--muted); }
.seg button.on { background: #fff; color: var(--ink); box-shadow: var(--shadow-sm); }
.seg .n { margin-left: 4px; font-size: var(--t-xs); color: var(--muted); }
.seg button.on .n { color: var(--green); }

.b { display: inline-flex; align-items: center; gap: 4px; height: 20px; padding: 0 7px; border-radius: 6px;
  font-size: var(--t-xs); font-weight: 500; white-space: nowrap; background: var(--bg-2); color: var(--ink-2); }
.b-green { background: var(--green-50); color: var(--green); }
.b-amber { background: #fff; color: var(--amber-ink); box-shadow: inset 0 0 0 1px #efc07c; }
.b-red { background: var(--danger-50); color: var(--danger); }
.b-blue { background: var(--blue-50); color: var(--blue); }
.b-brown { background: #fff; color: var(--brown); box-shadow: inset 0 0 0 1px #d6bca9; }
.b-solid { background: var(--green); color: #fff; }

.ava { --c: var(--green); flex: 0 0 auto; width: 36px; height: 36px; display: grid; place-items: center;
  border-radius: 46% 54% 52% 48% / 52% 46% 54% 48%; background: color-mix(in srgb, var(--c) 14%, #fff);
  color: var(--c); font-weight: 700; font-size: 13px; letter-spacing: .02em; }
.ava.sm { width: 26px; height: 26px; font-size: 10.5px; }
.ava.lg { width: 52px; height: 52px; font-size: 18px; }

.icon-btn { width: 36px; height: 36px; border-radius: 10px; display: grid; place-items: center; color: var(--ink-2); }
.icon-btn:hover { background: var(--green-50); color: var(--green); }
.icon-btn svg { width: 19px; height: 19px; }
.icon-btn.off { color: var(--faint); }

.empty { padding: 48px 20px; text-align: center; color: var(--muted); font-size: var(--t-sm); }
.empty b { display: block; color: var(--ink-2); font-size: var(--t); margin-bottom: 4px; }

/* ---------- вход ---------- */
.login { min-height: 100dvh; display: grid; grid-template-columns: minmax(0, 1fr) minmax(360px, 520px); background: #fff; }
.login-art { position: relative; overflow: hidden; background: var(--green); }
.login-art .blob { position: absolute; width: 620px; height: 620px; left: 50%; top: 50%; translate: -50% -50%;
  background: #fff; opacity: .09; border-radius: 58% 42% 55% 45% / 50% 58% 42% 50%; animation: morph 16s ease-in-out infinite alternate; }
.login-art::after { content: "AZBI"; position: absolute; left: 48px; bottom: 36px; font: 800 96px/1 var(--brand);
  color: #fff; letter-spacing: .02em; opacity: .95; }
@keyframes morph { to { border-radius: 45% 55% 42% 58% / 58% 45% 55% 42%; rotate: 14deg; scale: 1.06; } }
.login-card { align-self: center; justify-self: center; width: min(380px, 90vw); display: grid; gap: 14px; padding: 24px 0; }
.wordmark { font: 800 26px/1 var(--brand); letter-spacing: .02em; }
.wordmark span { font: 500 15px/1 var(--font); color: var(--green); margin-left: 6px; letter-spacing: .12em; }
.login-lead { margin: 0 0 8px; color: var(--muted); }
.login-err { min-height: 18px; color: var(--danger); font-size: var(--t-sm); }
.login-hint { margin: 0; color: var(--muted); font-size: var(--t-sm); }
@media (max-width: 800px) { .login { grid-template-columns: 1fr; } .login-art { display: none; } }
@media (prefers-reduced-motion: reduce) { .login-art .blob, .blob-mark { animation: none; } }

/* ---------- каркас ---------- */
.app { display: grid; grid-template-columns: var(--rail) minmax(0, 1fr); height: 100dvh; }
.rail { display: flex; flex-direction: column; align-items: center; gap: 4px; padding: 14px 0 12px;
  border-right: 1px solid var(--line); background: #fff; }
.rail-logo { width: 42px; height: 42px; margin-bottom: 14px; display: grid; place-items: center; }
.blob-mark { width: 34px; height: 34px; background: var(--green); border-radius: 58% 42% 55% 45% / 50% 58% 42% 50%;
  animation: morph 12s ease-in-out infinite alternate; position: relative; }
.blob-mark::after { content: ""; position: absolute; inset: 11px; background: #fff; border-radius: 50%; }
.rail-i { position: relative; width: 64px; padding: 8px 0 7px; border-radius: 12px; display: grid; justify-items: center; gap: 4px;
  color: var(--muted); font-size: 10.5px; font-weight: 500; }
.rail-i svg { width: 22px; height: 22px; }
.rail-i:hover { color: var(--green); background: var(--green-50); }
.rail-i.on { color: var(--green); background: var(--green-50); }
.rail-i.on::before { content: ""; position: absolute; left: -7px; top: 12px; bottom: 12px; width: 3px; border-radius: 3px; background: var(--green); }
.rail-badge { position: absolute; top: 3px; right: 9px; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 9px;
  background: var(--amber); color: var(--ink); font-size: 10.5px; font-weight: 700; display: grid; place-items: center; }
.rail-badge:empty { display: none; }
.rail-badge.red { background: var(--danger); color: #fff; }
.rail-foot { margin-top: auto; display: grid; gap: 6px; justify-items: center; }
.me-btn { margin-top: 6px; }
.views { min-width: 0; min-height: 0; }
.view { height: 100dvh; min-height: 0; }

/* ---------- входящие ---------- */
.view-inbox { display: grid; grid-template-columns: 360px minmax(0, 1fr) 330px; }
.inbox-list { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--line); }
.list-head { padding: 16px 16px 10px; display: grid; gap: 10px; border-bottom: 1px solid var(--line); }
.list-title { display: flex; align-items: baseline; gap: 10px; }
.list-title h1 { margin: 0; font-size: var(--t-lg); font-weight: 700; letter-spacing: -.01em; }
.search { position: relative; }
.search svg { position: absolute; left: 11px; top: 50%; translate: 0 -50%; width: 16px; height: 16px; color: var(--faint); }
.search .input { padding-left: 34px; background: var(--bg-2); border-color: transparent; }
.search .input:focus { background: #fff; }
.chips { display: flex; flex-wrap: wrap; gap: 6px; }
.convs { flex: 1; overflow-y: auto; }
.conv { width: 100%; display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 11px; padding: 12px 16px;
  text-align: left; border-bottom: 1px solid var(--line); position: relative; }
.conv:hover { background: var(--bg-2); }
.conv.on { background: var(--green-50); }
.conv.on::before { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--green); }
.conv-top { display: flex; gap: 8px; align-items: baseline; min-width: 0; }
.conv-name { font-weight: 700; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.conv-time { margin-left: auto; font-size: var(--t-xs); color: var(--muted); flex: 0 0 auto; }
.conv-no { font-size: var(--t-xs); color: var(--muted); flex: 0 0 auto; }
.conv-prev { color: var(--muted); font-size: var(--t-sm); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; margin-top: 1px; }
.conv.unread .conv-prev { color: var(--ink); font-weight: 500; }
.conv-badges { display: flex; gap: 5px; flex-wrap: wrap; margin-top: 6px; }
.more-btn { display: block; margin: 12px auto; height: 32px; padding: 0 16px; border-radius: 10px; border: 1px solid var(--line-2);
  font-size: var(--t-sm); font-weight: 500; color: var(--green); background: #fff; }
.more-btn:hover { background: var(--green-50); }

.chat { display: grid; grid-template-rows: auto minmax(0, 1fr) auto auto; min-width: 0; min-height: 0; background: #fff; }
.chat-head { display: flex; align-items: center; gap: 12px; padding: 12px 18px; border-bottom: 1px solid var(--line); min-height: 64px; }
.chat-who { min-width: 0; flex: 1 1 auto; }
.chat-title { font-weight: 700; font-size: var(--t-md); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-sub { font-size: var(--t-sm); color: var(--muted); display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.chat-actions { margin-left: auto; display: flex; gap: 6px; flex-wrap: wrap; justify-content: flex-end; flex: 0 1 auto; min-width: 0; }
.accept-bar { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 10px 20px;
  background: var(--green-50); color: var(--green); font-weight: 500; font-size: var(--t-sm); }
.back-btn { display: none; }
.msgs { overflow-y: auto; padding: 18px 22px; display: flex; flex-direction: column; gap: 6px; background: var(--bg-2); }
.day-sep { align-self: center; margin: 12px 0 6px; padding: 3px 12px; border-radius: 999px; background: #fff;
  font-size: var(--t-xs); color: var(--muted); box-shadow: var(--shadow-sm); }
.msg { max-width: min(640px, 76%); padding: 9px 13px 7px; border-radius: 16px 16px 16px 5px; background: #fff;
  box-shadow: var(--shadow-sm); word-break: break-word; font-size: var(--t); }
.msg-text { white-space: pre-wrap; }
.msg.out { align-self: flex-end; border-radius: 16px 16px 5px 16px; background: var(--green); color: #fff; }
/* Заметка для своих: белая с пунктирной янтарной рамкой (бледно-оранжевый фон читается как кремовый). */
.msg.note { align-self: stretch; max-width: none; border-radius: 12px; background: #fff;
  border: 1.5px dashed var(--amber); color: var(--brown); box-shadow: none; }
.msg-author { font-size: var(--t-xs); font-weight: 700; opacity: .8; margin-bottom: 2px; }
.msg-meta { font-size: 11px; opacity: .75; margin-top: 3px; text-align: right; }
.msg.out .msg-meta { opacity: .9; }
.msg.in .msg-meta { text-align: left; }
/* ---------- вложения ---------- */
.m-view { display: block; padding: 0; margin: 4px 0; border: 0; background: none; border-radius: 12px; cursor: zoom-in; }
.m-view:focus-visible { outline: 3px solid var(--green); outline-offset: 2px; }
/* превью целиком, без обрезки: на фото клиента важны номер аппарата и чек */
.m-img { display: block; width: auto; height: auto; max-width: min(300px, 100%); max-height: 320px;
  border-radius: 12px; background: var(--bg-2); }
.m-video { display: block; width: 300px; max-width: 100%; max-height: 360px; border-radius: 12px; margin: 4px 0; background: #000; }
.m-note { position: relative; display: block; width: 200px; height: 200px; padding: 0; margin: 4px 0; border: 0;
  border-radius: 50%; overflow: hidden; background: #000; cursor: pointer; }
.m-note video { width: 100%; height: 100%; object-fit: cover; display: block; }
.m-note-play { position: absolute; inset: 0; display: grid; place-items: center; font-size: 34px; color: #fff;
  background: rgba(1, 8, 17, .25); transition: opacity .15s; }
.m-note.playing .m-note-play { opacity: 0; }
.m-audio { display: block; width: 260px; max-width: 100%; margin: 4px 0; }
.m-gif { position: relative; display: inline-block; margin: 4px 0; }
.m-gif video { display: block; max-width: min(260px, 100%); max-height: 260px; border-radius: 12px; }
.m-gif b { position: absolute; left: 8px; top: 8px; font-size: 10px; padding: 2px 6px; border-radius: 6px;
  background: rgba(1, 8, 17, .6); color: #fff; letter-spacing: .06em; }
.m-sticker { display: block; width: 140px; height: 140px; object-fit: contain; margin: 4px 0; }
.m-sticker-label { display: inline-block; margin: 4px 0; font-size: var(--t-sm); opacity: .8; }
.m-card { display: flex; align-items: center; gap: 10px; margin: 4px 0; padding: 9px 11px; border-radius: 12px;
  background: var(--green-50); color: var(--ink); font-size: var(--t-sm); max-width: 320px; }
.m-file-ico { font-size: 22px; }
.m-file-name { display: grid; min-width: 0; font-weight: 500; overflow-wrap: anywhere; }
.m-file-name small { font-weight: 400; color: var(--muted); }
.m-file-open { margin-left: auto; font-weight: 600; color: var(--green); white-space: nowrap; }
.m-file-open + .m-file-open { margin-left: 0; }
.m-warn { background: var(--danger-50); color: var(--brown); display: block; }
.m-warn a { color: var(--green); font-weight: 600; }
.msg.out .m-card { background: rgba(255, 255, 255, .16); color: #fff; }
.msg.out .m-file-name small, .msg.out .m-file-open { color: #fff; }
.msg-text:empty { display: none; }

/* ---------- окно просмотра фото ---------- */
.viewer { position: fixed; inset: 0; z-index: 90; display: grid; grid-template-rows: auto minmax(0, 1fr);
  background: rgba(1, 8, 17, .96); color: #fff; }
.viewer[hidden] { display: none; }
.viewer-bar { display: flex; align-items: center; gap: 8px; padding: 10px 14px; }
.viewer-count { font-size: var(--t-sm); opacity: .85; min-width: 48px; }
.viewer-hint { font-size: var(--t-xs); opacity: .55; margin-right: auto; }
.viewer-btn { height: 36px; min-width: 36px; padding: 0 12px; border: 0; border-radius: 10px; display: inline-flex;
  align-items: center; justify-content: center; background: rgba(255, 255, 255, .12); color: #fff; font: inherit; cursor: pointer; }
.viewer-btn:hover { background: rgba(255, 255, 255, .22); }
.viewer-btn:focus-visible, .viewer-nav:focus-visible { outline: 2px solid #fff; outline-offset: 2px; }
.viewer-stage { display: grid; place-items: center; overflow: hidden; padding: 0 64px 18px; touch-action: pan-x pan-y pinch-zoom; }
/* фото целиком в окне: не больше экрана ни по ширине, ни по высоте */
.viewer-stage img { display: block; width: auto; height: auto; max-width: calc(100vw - 128px);
  max-height: calc(100vh - 80px); max-height: calc(100dvh - 80px); border-radius: 6px; cursor: zoom-in;
  user-select: none; -webkit-user-drag: none; }
.viewer.zoomed .viewer-stage { place-items: safe center; overflow: auto; padding: 0; cursor: grab; touch-action: auto; }
.viewer.zoomed .viewer-stage img { max-width: none; max-height: none; cursor: zoom-out; border-radius: 0; }
.viewer-nav { position: absolute; top: 50%; translate: 0 -50%; width: 44px; height: 64px; border: 0; border-radius: 12px;
  background: rgba(255, 255, 255, .1); color: #fff; font-size: 34px; line-height: 1; cursor: pointer; }
.viewer-nav:hover { background: rgba(255, 255, 255, .2); }
.viewer-nav.prev { left: 10px; }
.viewer-nav.next { right: 10px; }
.viewer.zoomed .viewer-nav { display: none; }
body.viewer-open { overflow: hidden; }
@media (max-width: 900px) {
  .viewer-hint { display: none; }
  .viewer-stage { padding: 0 8px 12px; }
  .viewer-stage img { max-width: calc(100vw - 16px); }
  .viewer-nav { width: 36px; height: 52px; font-size: 28px; background: rgba(1, 8, 17, .45); }
  .viewer-nav.prev { left: 4px; }
  .viewer-nav.next { right: 4px; }
}

/* ---------- файл перед отправкой и перетаскивание ---------- */
.attach { display: flex; align-items: center; gap: 10px; padding: 8px; border: 1px solid var(--line-2); border-radius: 12px; }
.attach[hidden] { display: none; }
.attach-thumb { width: 52px; height: 52px; object-fit: cover; border-radius: 8px; background: var(--bg-2); }
.attach-ico { width: 52px; height: 52px; display: grid; place-items: center; font-size: 24px; border-radius: 8px; background: var(--bg-2); }
.attach-name { display: grid; min-width: 0; font-size: var(--t-sm); }
.attach-name b { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.attach-name small { color: var(--muted); }
.attach .icon-btn { margin-left: auto; }
.chat.drop-on { position: relative; }
.chat.drop-on::after { content: "Отпустите, чтобы прикрепить файл"; position: absolute; inset: 8px; z-index: 5;
  display: grid; place-items: center; border: 2px dashed var(--green); border-radius: 16px;
  background: rgba(255, 255, 255, .88); color: var(--green); font-weight: 700; pointer-events: none; }
.composer-bar .icon-btn:disabled { opacity: .35; cursor: not-allowed; }

.rec-bar { display: flex; align-items: center; gap: 10px; padding: 10px 18px; border-top: 1px solid var(--line); background: var(--danger-50); }
.rec-preview { width: 60px; height: 60px; border-radius: 50%; object-fit: cover; background: #000; }
.rec-dot { width: 10px; height: 10px; border-radius: 50%; background: var(--danger); animation: blink 1s infinite; }
@keyframes blink { 50% { opacity: .25; } }
.rec-left { color: var(--danger); font-weight: 700; }

.composer { position: relative; padding: 10px 18px 14px; border-top: 1px solid var(--line); background: #fff; display: grid; gap: 8px; }
.composer.note-mode { box-shadow: inset 0 0 0 2px var(--amber); border-radius: 14px; }
.composer.note-mode::before { content: "Заметка для своих — клиент её не увидит"; font-size: var(--t-xs); font-weight: 600; color: var(--brown); }
.composer.note-mode textarea::placeholder { color: var(--brown); }
.composer textarea { border: 0; resize: none; min-height: 44px; max-height: 180px; padding: 6px 2px; font-size: var(--t-md); background: transparent; }
.composer textarea:focus { outline: none; }
.composer-bar { display: flex; align-items: center; gap: 4px; flex-wrap: wrap; }
.composer-bar .send { margin-left: auto; }
.mode-toggle { display: flex; gap: 2px; padding: 3px; background: var(--bg-2); border-radius: 10px; }
.mode-toggle button { height: 26px; padding: 0 10px; border-radius: 7px; font-size: var(--t-sm); font-weight: 500; color: var(--muted); }
.mode-toggle button.on { background: #fff; color: var(--ink); box-shadow: var(--shadow-sm); }
.mode-toggle button.on.note { color: var(--brown); }
.send-state { font-size: var(--t-sm); color: var(--muted); margin-left: 6px; }

.panel { border-left: 1px solid var(--line); overflow-y: auto; background: #fff; }
.panel-sec { padding: 16px 18px; border-bottom: 1px solid var(--line); display: grid; gap: 10px; }
.panel-sec h3 { margin: 0; font-size: var(--t-xs); font-weight: 700; text-transform: uppercase; letter-spacing: .08em; color: var(--muted);
  display: flex; align-items: center; justify-content: space-between; }
.person { display: flex; gap: 12px; align-items: center; }
.person-name { font-weight: 700; font-size: var(--t-md); }
.kv { display: grid; grid-template-columns: 104px minmax(0, 1fr); gap: 6px 10px; font-size: var(--t-sm); }
.kv dt { color: var(--muted); }
.kv dd { margin: 0; overflow-wrap: anywhere; }
.kv a { color: var(--green); font-weight: 500; }
.kv dt:has(+ dd > .kv-in) { align-self: center; }
/* необязательные поля прямо в карточке: компактные, чтобы не спорить с данными */
.kv-in { padding: 3px 8px; font-size: var(--t-sm); border-radius: 8px; max-width: 150px; }
.mini { display: grid; gap: 6px; }
.mini-i { display: grid; gap: 2px; padding: 9px 11px; border: 1px solid var(--line); border-radius: 10px; text-align: left; font-size: var(--t-sm); }
.mini-i:hover { border-color: var(--green); }
.mini-i .muted { font-size: var(--t-xs); }
.chat-empty { display: grid; place-items: center; height: 100%; color: var(--muted); text-align: center; padding: 40px; }
.chat-empty .blob-mark { width: 64px; height: 64px; margin: 0 auto 14px; opacity: .9; }
.chat-empty .blob-mark::after { inset: 21px; }

/* ---------- продажи ---------- */
.view-sales { display: grid; grid-template-rows: auto minmax(0, 1fr); background: var(--bg-2); }
.page-head { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; padding: 16px 22px; background: #fff; border-bottom: 1px solid var(--line); }
.page-head h1 { margin: 0 12px 0 0; font-size: var(--t-xl); font-weight: 700; letter-spacing: -.01em; }
.page-head .search { width: 240px; }
.page-head .push { margin-left: auto; display: flex; gap: 8px; }
.board { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(212px, 1fr); gap: 12px; padding: 16px 22px 22px;
  overflow-x: auto; overflow-y: hidden; min-height: 0; }
.col { --st: var(--green); display: flex; flex-direction: column; min-height: 0; background: rgba(255, 255, 255, .55);
  border-radius: 14px; border: 1px solid var(--line); }
.col-head { display: flex; align-items: center; gap: 8px; padding: 12px 12px 10px; font-weight: 700; font-size: var(--t-sm); }
.col-head::before { content: ""; width: 9px; height: 9px; border-radius: 3px; background: var(--st); }
.col-head .n { color: var(--muted); font-weight: 500; }
.col-head .over { margin-left: auto; }
.col-body { flex: 1; overflow-y: auto; padding: 0 10px 10px; display: flex; flex-direction: column; gap: 8px; min-height: 60px; }
.col.drop { background: var(--green-50); border-color: var(--green); }
.dcard { --st: var(--green); background: #fff; border-radius: 12px; padding: 11px 12px; box-shadow: var(--shadow-sm);
  border: 1px solid var(--line); display: grid; gap: 7px; text-align: left; cursor: pointer; position: relative; }
.dcard::before { content: ""; position: absolute; left: 0; top: 10px; bottom: 10px; width: 3px; border-radius: 0 3px 3px 0; background: var(--st); }
.dcard:hover { border-color: var(--line-2); box-shadow: var(--shadow); }
.dcard.dragging { opacity: .45; }
.dcard-top { display: flex; gap: 8px; align-items: center; min-width: 0; }
.dcard-name { font-weight: 700; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.dcard-phone { font-size: var(--t-sm); color: var(--muted); }
.dcard-foot { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; font-size: var(--t-xs); color: var(--muted); }
.dcard-foot .ava { margin-left: auto; }
.st-new { --st: var(--blue); } .st-in_work { --st: #2f8f5b; } .st-showroom_set { --st: #e29b2f; }
.st-showroom_done { --st: #b8691b; } .st-thinking { --st: var(--brown); } .st-won { --st: var(--green); } .st-lost { --st: #8b958f; }
.stage-pill { --st: var(--green); display: inline-flex; align-items: center; gap: 6px; height: 22px; padding: 0 9px; border-radius: 999px;
  font-size: var(--t-xs); font-weight: 700; color: color-mix(in srgb, var(--st) 62%, #000); background: color-mix(in srgb, var(--st) 12%, #fff); }
.stage-pill::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: var(--st); }

.tbl-wrap { overflow: auto; padding: 16px 22px 22px; }
.tbl { width: 100%; border-collapse: separate; border-spacing: 0; background: #fff; border: 1px solid var(--line); border-radius: 14px; overflow: clip; }
.tbl th { text-align: left; font-size: var(--t-xs); font-weight: 700; text-transform: uppercase; letter-spacing: .06em; color: var(--muted);
  padding: 11px 12px; background: #fff; border-bottom: 1px solid var(--line); white-space: nowrap; position: sticky; top: 0; }
.tbl td { padding: 11px 12px; border-bottom: 1px solid var(--line); font-size: var(--t-sm); vertical-align: middle; }
.tbl tr:last-child td { border-bottom: 0; }
.tbl tbody tr { cursor: pointer; }
.tbl tbody tr:hover td { background: var(--bg-2); }

/* ---------- боковая карточка (сделка, контакт) ---------- */
.scrim { position: fixed; inset: 0; background: rgba(1, 8, 17, .28); z-index: 40; }
.drawer { position: fixed; top: 0; right: 0; bottom: 0; width: min(560px, 100vw); background: #fff; z-index: 50;
  box-shadow: -24px 0 60px -30px rgba(1, 8, 17, .45); translate: 100% 0; transition: translate .22s ease; display: flex; flex-direction: column; }
.drawer.on { translate: 0 0; }
.drawer:not(.on) { box-shadow: none; }
@media (prefers-reduced-motion: reduce) { .drawer { transition: none; } }
.drawer-head { display: flex; gap: 12px; align-items: flex-start; padding: 18px 20px 14px; border-bottom: 1px solid var(--line); }
.drawer-head h2 { margin: 0; font-size: var(--t-lg); font-weight: 700; }
.drawer-head .x { margin-left: auto; }
.drawer-scroll { overflow-y: auto; flex: 1; }
.stepper { display: flex; flex-wrap: wrap; gap: 5px; padding: 14px 20px; border-bottom: 1px solid var(--line); }
.stepper button { --st: var(--green); flex: 0 0 auto; height: 30px; padding: 0 11px; border-radius: 8px; font-size: var(--t-xs); font-weight: 700;
  color: var(--muted); background: var(--bg-2); white-space: nowrap; }
.stepper button:hover { color: var(--st); }
.stepper button.done { background: color-mix(in srgb, var(--st) 14%, #fff); color: color-mix(in srgb, var(--st) 62%, #000); }
.stepper button.on { background: color-mix(in srgb, var(--st) 72%, #000); color: #fff; }
.form { display: grid; grid-template-columns: 1fr 1fr; gap: 12px 14px; padding: 16px 20px; }
.form .wide { grid-column: 1 / -1; }
.feed { padding: 4px 20px 20px; display: grid; gap: 12px; }
.feed-i { display: grid; grid-template-columns: 26px minmax(0, 1fr); gap: 10px; font-size: var(--t-sm); }
.feed-i .when { color: var(--muted); font-size: var(--t-xs); }
.feed-i .text { white-space: pre-wrap; overflow-wrap: anywhere; }
.feed-i.note .text { background: var(--bg-2); border-left: 3px solid var(--amber); border-radius: 4px 10px 10px 4px;
  padding: 8px 10px; color: var(--ink); }
.note-box { display: flex; gap: 8px; padding: 0 20px 12px; }
.sec-title { padding: 14px 20px 4px; font-size: var(--t-xs); font-weight: 700; text-transform: uppercase; letter-spacing: .08em; color: var(--muted); }

/* ---------- окно ---------- */
.modal { position: fixed; inset: 0; z-index: 70; display: grid; grid-template-columns: minmax(0, 1fr); place-items: center; background: rgba(1, 8, 17, .32); padding: 16px; }
.modal-card { width: min(440px, 100%); background: #fff; border-radius: 16px; box-shadow: var(--shadow); padding: 20px; display: grid; gap: 14px; }
.modal-card h3 { margin: 0; font-size: var(--t-lg); }
.modal-actions { display: flex; flex-wrap: wrap; gap: 8px; justify-content: flex-end; }

/* ---------- сводка ---------- */
.view-summary { overflow-y: auto; background: var(--bg-2); }
.summary { padding: 18px 22px 28px; display: grid; gap: 18px; }
.tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; }
.tile { background: #fff; border-radius: 14px; border: 1px solid var(--line); padding: 14px 16px; display: grid; gap: 4px; }
.tile .v { font-size: var(--t-2xl); font-weight: 700; letter-spacing: -.02em; line-height: 1.1; }
.tile .l { font-size: var(--t-sm); color: var(--muted); }
.tile.warn .v { color: var(--amber-ink); } .tile.red .v { color: var(--danger); } .tile.good .v { color: var(--green); }
.card { background: #fff; border-radius: 14px; border: 1px solid var(--line); padding: 16px 18px; }
.card h2 { margin: 0 0 12px; font-size: var(--t-md); font-weight: 700; }
.funnel { display: grid; gap: 8px; }
.funnel-row { --st: var(--green); display: grid; grid-template-columns: 150px minmax(0, 1fr) 44px; gap: 10px; align-items: center; font-size: var(--t-sm); }
.funnel-bar { height: 12px; border-radius: 6px; background: var(--bg-2); overflow: hidden; }
.funnel-bar i { display: block; height: 100%; border-radius: 6px; background: var(--st); }
.two { display: grid; grid-template-columns: 1.2fr 1fr; gap: 18px; }
@media (max-width: 1100px) { .two { grid-template-columns: 1fr; } }

/* ---------- контакты ---------- */
.view-contacts { display: grid; grid-template-rows: auto minmax(0, 1fr); background: var(--bg-2); }

/* ---------- тосты ---------- */
.toasts { position: fixed; bottom: 18px; left: 50%; translate: -50% 0; z-index: 95; display: grid; gap: 8px; justify-items: center; }
.toast { background: var(--ink); color: #fff; border-radius: 12px; padding: 9px 14px; font-size: var(--t-sm); box-shadow: var(--shadow); max-width: min(520px, 92vw); }
.toast.err { background: var(--danger); }

/* ---------- узкие экраны ---------- */
@media (max-width: 1280px) {
  .view-inbox { grid-template-columns: 330px minmax(0, 1fr); }
  .view-inbox .panel { position: fixed; top: 0; right: 0; bottom: 0; width: min(360px, 92vw); z-index: 45; translate: 100% 0;
    transition: translate .2s ease; box-shadow: -24px 0 60px -30px rgba(1, 8, 17, .45); }
  .view-inbox.panel-on .panel { translate: 0 0; }
  .view-inbox:not(.panel-on) .panel { box-shadow: none; }
}
@media (min-width: 1281px) { .panel-toggle, .panel-close { display: none; } }
/* на узких экранах панель выезжает поверх чата (position: fixed) — крестик внутри неё */
.panel-close { position: absolute; top: 10px; right: 10px; z-index: 1; }
@media (max-width: 900px) {
  :root { --rail: 0px; }
  .app { grid-template-columns: 1fr; grid-template-rows: minmax(0, 1fr) 62px; }
  .rail { grid-row: 2; flex-direction: row; justify-content: space-around; padding: 4px 6px; border-right: 0; border-top: 1px solid var(--line); }
  .rail-logo, .rail-foot { display: none; }
  .rail-i { width: auto; flex: 1; padding: 6px 0; }
  .rail-i.on::before { display: none; }
  .view { height: calc(100dvh - 62px); }
  .view-inbox { grid-template-columns: minmax(0, 1fr); }
  .chat-head { flex-wrap: wrap; gap: 8px; padding: 10px 12px; }
  .chat-actions { flex: 1 1 100%; justify-content: flex-start; }
  .msgs { padding: 12px; }
  .composer { padding: 8px 10px 10px; }
  .send .muted { display: none; }
  .view-inbox .chat { display: none; }
  .view-inbox.chat-on .inbox-list { display: none; }
  .view-inbox.chat-on .chat { display: grid; }
  .back-btn { display: grid; }
  .msg { max-width: 88%; }
  .chat-actions .wide-only { display: none; }    /* только «лишнее» слово, не этап сделки */
  .page-head { padding: 12px 14px; }
  .page-head .search { width: 100%; order: 5; }
  .board { padding: 12px; grid-auto-columns: 84vw; scroll-snap-type: x mandatory; }
  .col { scroll-snap-align: start; }
  .tbl-wrap, .summary { padding: 12px; }
  .form { grid-template-columns: 1fr; }
}

/* ---------- связь, загрузка, мелочи ---------- */
.net-bar { position: fixed; top: 0; left: 50%; translate: -50% 0; z-index: 96; padding: 6px 14px; border-radius: 0 0 12px 12px;
  background: var(--ink); color: #fff; font-size: var(--t-sm); box-shadow: var(--shadow); }
.net-bar[hidden] { display: none; }
/* диалог грузится: кнопки и ответ ждут, пока на экране не появится нужный клиент */
.chat.loading #chat-actions, .chat.loading .composer { opacity: .55; pointer-events: none; }
.load-fail { padding: 40px 20px; text-align: center; color: var(--muted); display: grid; gap: 10px; justify-items: center; }
.tbl-scroll { overflow-x: auto; }
.mobile-only { display: none; }
.mode-toggle button:disabled { opacity: .45; cursor: not-allowed; }
@media (max-width: 900px) {
  .send-state { display: none; }
  .toasts { bottom: 80px; }
  .mobile-only { display: flex; }
}
.reply-hint { font-size: var(--t-sm); color: var(--brown); background: #fff; border: 1px dashed var(--amber); border-radius: 10px; padding: 7px 10px; }
.reply-hint[hidden] { display: none; }
.accept-bar[hidden] { display: none; }
/* повёрнутое на 90° фото: меняем местами пределы по ширине и высоте */
.viewer.sideways .viewer-stage img { max-width: calc(100vh - 80px); max-width: calc(100dvh - 80px); max-height: calc(100vw - 128px); }
.viewer-stage img { transition: rotate .2s ease; }
@media (prefers-reduced-motion: reduce) { .viewer-stage img { transition: none; } }
.viewer.loading .viewer-stage::after { content: "Загружаю…"; position: absolute; top: 58px; left: 50%; translate: -50% 0;
  font-size: var(--t-sm); color: #fff; opacity: .7; }
@media (max-width: 900px) { .viewer.sideways .viewer-stage img { max-height: calc(100vw - 16px); } }

/* ---------- шаблоны ответов ---------- */
.tpl-pop { position: absolute; left: 12px; right: 12px; bottom: calc(100% + 6px); z-index: 20; max-height: min(340px, 55vh);
  display: grid; grid-template-rows: auto minmax(0, 1fr) auto; background: #fff; border: 1px solid var(--line);
  border-radius: 14px; box-shadow: var(--shadow); overflow: hidden; }
.tpl-q { margin: 8px 8px 0; width: auto; }
.tpl-list { overflow: auto; padding: 4px; display: grid; align-content: start; gap: 1px; }
.tpl-i { display: grid; gap: 1px; width: 100%; text-align: left; padding: 7px 10px; border-radius: 10px; }
.tpl-i b { font-size: var(--t-sm); font-weight: 700; }
.tpl-i span { color: var(--muted); font-size: var(--t-sm); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tpl-i:hover, .tpl-i.on { background: var(--green-50); }
.tpl-i.on b { color: var(--green); }
.tpl-none { padding: 14px 10px; color: var(--muted); font-size: var(--t-sm); }
.tpl-foot { display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 4px 6px 4px 12px;
  border-top: 1px solid var(--line); font-size: var(--t-xs); color: var(--muted); }
.tpl-foot .btn { height: 28px; padding: 0 10px; }
@media (pointer: coarse) { .tpl-keys { visibility: hidden; } }
.modal-card.wide { width: min(640px, 100%); max-height: calc(100dvh - 32px); grid-template-rows: auto auto minmax(0, 1fr) auto; }
.tpl-rows { overflow: auto; display: grid; align-content: start; gap: 1px; border: 1px solid var(--line); border-radius: 12px; padding: 4px; min-height: 120px; }
.tpl-row { display: grid; grid-template-columns: minmax(0, 1fr) auto auto; gap: 6px; align-items: center; padding: 8px; border-radius: 10px; }
.tpl-row:hover { background: var(--bg-2); }
.tpl-row .btn { height: 30px; padding: 0 10px; }
.tpl-row-text { display: grid; gap: 2px; min-width: 0; }
.tpl-row-text span { color: var(--muted); font-size: var(--t-sm); white-space: pre-line; overflow: hidden;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
.btn-danger.sure { background: var(--danger); border-color: var(--danger); color: #fff; }
.tpl-form { display: grid; gap: 12px; }
.tpl-form .textarea { min-height: 140px; }
@media (max-width: 560px) { .tpl-row { grid-template-columns: minmax(0, 1fr) auto; } .tpl-row-text { grid-column: 1 / -1; } }

/* ---------- причина закрытия ---------- */
.reasons { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); grid-auto-rows: 1fr; gap: 8px; }
.reason { display: grid; gap: 2px; align-content: center; text-align: left; padding: 10px 12px; border: 1px solid var(--line-2); border-radius: 12px; background: #fff; }
.reason:hover, .reason:focus-visible { border-color: var(--green); background: var(--green-50); }
.reason b { font-size: var(--t-sm); }
.reason small { font-size: var(--t-xs); color: var(--muted); }
@media (max-width: 420px) { .reasons { grid-template-columns: 1fr; } }

/* ---------- сводка: разделы ---------- */
.sec-h { margin: 4px 0 -8px; font-size: var(--t-xs); font-weight: 700; text-transform: uppercase; letter-spacing: .08em; color: var(--muted); }

/* ---------- «Найти платёж» по чеку ---------- */
.rcpt-btn { display: none; align-items: center; gap: 6px; margin: 6px 0 2px; height: 28px; padding: 0 11px; border-radius: 999px;
  border: 1px solid var(--line-2); background: #fff; color: var(--green); font-size: var(--t-sm); font-weight: 500; }
body.rcpt-on .rcpt-btn { display: flex; }
.rcpt-btn:hover { border-color: var(--green); background: var(--green-50); }
.rcpt-btn:disabled { opacity: .6; cursor: progress; }
.rcpt { align-self: flex-start; width: min(640px, 100%); background: #fff; border: 1px solid var(--line); border-radius: 14px;
  padding: 12px 14px; display: grid; gap: 10px; font-size: var(--t-sm); box-shadow: var(--shadow-sm); }
.rcpt-wait { color: var(--muted); }
.rcpt-head { display: flex; flex-wrap: wrap; gap: 4px 8px; align-items: center; }
.rcpt-head b { font-size: var(--t); }
.rcpt-verdict { padding: 8px 10px; border-radius: 10px; font-weight: 500; }
.rcpt-verdict.good { background: var(--green-50); color: var(--green); }
.rcpt-verdict.warn { background: #fff; color: var(--amber-ink); box-shadow: inset 0 0 0 1px #efc07c; }
.rcpt-verdict.bad { background: var(--danger-50); color: var(--danger); }
.rcpt-verdict small { display: block; margin-top: 2px; font-size: var(--t-sm); font-weight: 400; color: var(--ink-2); }
.rcpt-note { color: var(--muted); }
.rcpt-m { border: 1px solid var(--line); border-radius: 12px; padding: 10px 12px; display: grid; gap: 6px; }
.rcpt-m-top { font-weight: 700; font-size: var(--t); }
.rcpt-m-top a, .rcpt-links a, .linklike { color: var(--green); font-weight: 500; text-decoration: underline; text-underline-offset: 2px; }
.rcpt-m-sub { color: var(--ink-2); }
.rcpt-chips { display: flex; flex-wrap: wrap; gap: 4px; }
.rcpt-errs ul { margin: 4px 0 0; padding-left: 18px; display: grid; gap: 2px; }
.rcpt-errs li.fatal { color: var(--danger); }
.rcpt-links { display: flex; flex-wrap: wrap; gap: 6px 16px; }
.rcpt-ids { display: grid; gap: 4px; padding-top: 8px; border-top: 1px solid var(--line); }
.rcpt-id { display: flex; flex-wrap: wrap; gap: 6px; align-items: baseline; }
.rcpt-foot { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.rcpt-foot .btn { height: 30px; padding: 0 10px; }
.rcpt-foot .muted { margin-left: auto; font-size: var(--t-xs); }
.rcpt-form { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 8px; align-items: end; }
.rcpt-form .wide { grid-column: 1 / -2; }
.rcpt-manual { display: grid; gap: 10px; }
.rcpt-manual:empty { display: none; }
@media (max-width: 700px) { .rcpt-form { grid-template-columns: 1fr 1fr; } .rcpt-form .wide { grid-column: 1 / -1; } }

/* ---------- ключ Claude (владелец) ---------- */
.key-state { padding: 8px 10px; border-radius: 10px; background: var(--bg-2); font-size: var(--t-sm); }
.key-form { display: grid; gap: 12px; }
.head-tools { gap: 6px; flex-wrap: wrap; justify-content: flex-end; }
.card-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; flex-wrap: wrap; margin-bottom: 12px; }
.card-head h2 { margin: 0; }
#ops-table.loading { opacity: .5; }
.tbl tr.muted td { color: var(--muted); }
/* ---------- группа обращения в шапке диалога ---------- */
.grp-pick { height: 24px; border: 1px solid var(--line-2); border-radius: 999px; padding: 0 8px; background: #fff;
  color: var(--ink-2); font-size: var(--t-xs); font-weight: 500; cursor: pointer; }
.grp-pick:hover { border-color: var(--green); }
.msg.in .msg-author { color: var(--green); opacity: 1; }
/* ---------- склейка клиентов ---------- */
.merge { display: grid; gap: 6px; font-size: var(--t-sm); }
.merge-hint { color: var(--amber-ink); font-weight: 500; }
.merge-row { display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 6px 0; border-top: 1px solid var(--line); }
.merge-who { display: grid; min-width: 0; }
.merge-who b, .merge-who span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.merge-who span { font-size: var(--t-xs); }
.merge-row .btn, .merge-open { height: 28px; padding: 0 8px; justify-self: start; }
.merge-search { display: grid; gap: 6px; }
/* ---------- продажи: комментарий, период ---------- */
.dcard-comment { font-size: var(--t-sm); color: var(--ink-2); background: var(--bg-2); border-radius: 8px; padding: 4px 7px;
  overflow: hidden; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; white-space: pre-line; }
.deal-comment { max-width: 260px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.date-range { display: inline-flex; align-items: center; gap: 6px; font-size: var(--t-sm); color: var(--muted); }
.date-range .input { width: auto; height: 34px; padding: 4px 8px; font-size: var(--t-sm); }
/* ---------- сегменты клиентов ---------- */
.seg-tools { align-items: center; gap: 6px; flex-wrap: wrap; justify-content: flex-end; }
#contacts-count { font-size: var(--t-sm); margin-right: 4px; }
/* ---------- фильтры входящих: два списка в строку ---------- */
.filter-row { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 6px; }
.filter-row .select { height: 34px; padding: 4px 10px; font-size: var(--t-sm); font-weight: 500; color: var(--ink-2); }
.filter-row .select.on { border-color: var(--green); background: var(--green-50); color: var(--green); }
/* ---------- CRM внутри телеметрии (js/embed.js): вход и выход — через телеметрию ---------- */
/* Уведомления браузер встроенной странице не разрешает — только звук. */
.embedded .rail-logo, .embedded #me, .embedded [data-proxy="me"],
.embedded #btn-notify, .embedded [data-proxy="btn-notify"],
.embedded .login-art, .embedded .login-card .field, .embedded .login-hint { display: none; }
.embedded .login { grid-template-columns: 1fr; }
